Jacob Hancox

Background

About Jacob Hancox

Over 11 years of experience working in the IT industry including experience from 2 Managed Service Providers, Large Enterprise Environments, Law and Software companies. Worked on everything from the Service Desk, Solutions Design for customers including quoting, scoping and Deployment. Migrations from On-site servers to Cloud Environments, Various Projects of different scopes and Problem Management. Fast learner with exposure to almost all aspects of IT. Looking to resume my Career in The Netherlands with my new Family. Keen attention to detail, Friendly and positive attitude, ability to learn quickly on the job with new technologies and processes and finally able to work under pressure and willing to go that extra mile when called upon. Skills (including Technical) Windows Server OS / Windows Desktop OS (Server 2008 to 2022, XP through to 11) Microsoft Exchange 2010 & 2013 / Exchange Online Microsoft Active Directory & Group Policy Microsoft Azure Hybrid Inc. Exchange/Defender/AD/Virtualization & apps Office365 Deployments/Migrations & Support Backup Technologies including Veeam & BackupExec Extensive use of Virtualization from mainly Hyper-V and some VMware Microsoft Office Suites Firewalls including Sophos UTM/XG and PFsense Security Solutions including Sophos Endpoint and Cloud protection, Avira, AVG, Webroot and MS Defender Enterprise. This includes Deployment, Configuration, Best Practices and maintenance. Cloud Technologies such as Azure Cloud Computing, OVH Private Cloud. Network technologies such as VLAN, WIFI Technologies, Network bridges, Enterprise Firewalls and several different VPN’s (IKEv2, OpenVPN, SSLVPN & site to site) Checkpoint. Ability to stay motivated, learning on the fly, working under pressure and making sure a problem is seen through to resolution effectively. Able to adapt to any new technologies quickly and more importantly understand them. Able to do this at a quick pace. Able to spec and perform planned Upgrades, Migrations and work with all stakeholders. Ability to work across different teams and customers and able to see the different challenges, needs and potential pressure points.