Jacob Manning
IT Service Delivery Implementation Specialist at Kingspan Insulation
Based in Ludlow, United Kingdom
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Seniority
Other
Department
Other
Location
Ludlow
Industry
Wholesale Building Materials
Company size
1.3K
Contact information
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j•••••••@kingspan.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Jacob Manning
At QinetiQ, the role of Senior IT Service Desk Analyst harnesses my expertise in incident management, a crucial skill refined across multiple IT support levels, committed to maintaining operational excellence and delivering high service standards. My journey at Kingspan Insulation, where I provided second-line IT support across multiple IT systems and served as an escalation point for regional engineers, has instilled a passion for professional mentoring and project delivery. This experience has fortified my capabilities in empowering colleagues with the knowledge and tools for success, ensuring smooth software implementations and effective hardware management.
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