Jacob Marks
Internet Voice Customer Service Representative at Spectrum
Based in St Petersburg, United States
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Seniority
Staff
Department
Customer/Client Service
Location
St Petersburg
Industry
Telecommunications
Company size
91K
Contact information
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j•••••••@spectrum.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Jacob Marks
I enjoy researching a product, service, or system thoroughly, in order to fully understand the way products are currently made and looking for flaws in the designs. I also enjoy designing products, services and systems to be more efficient, safer, and more custom tailored to the end user of said products based on this research. I am dedicated to contributing towards making the world a more user-friendly place through clean UX design. I have years of experience in customer facing roles and have a clear understanding of what defines good customer service experiences that have lasting good impressions. The central focus of my designs and of my professional working life has been to improve existing systems in every role I have participated in. I strive to make the places I work more efficient, more person focused, and more user friendly to both employees & customers. Email address: Marks.jake1@gmail.com
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