Jacob Mayfield
Assistant Venue Operations Manager at Creative Folkestone
Based in United Kingdom
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Seniority
Manager
Department
Operations
Location
United Kingdom
Industry
Non-profit Organizations
Company size
59
Contact information
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j•••••••@creativefolkestone.org.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Jacob Mayfield
An experienced customer-focused Ticketing and Service Manager with a flair for leading high-performing teams and delivering seamless front-of-house operations. With a background in theatre and cinema operations, I bring a deep understanding of audience engagement (CX), customer retention, and loyalty-building strategies. Adept at optimising workflows, enhancing the customer experience, and maximising sales through data-driven decisions. Proven success in managing ticketing systems, building contact centre teams and resolving customer issues efficiently and elevating service standards in fast-paced, customer-centric environments.
Decision-makers
Other people at Creative Folkestone
- AUC-Team
Alastair Upton
Chief Executive · General Business & Management
- CBManager
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Communications Officer · Advertising & Marketing
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Sebastian Cheswright Cater
Chief Operating Office Deputy Chief Executive · Other
- JFManager
Joel Francis
Technical Manager · Information Technology
- JMOther
James Middleton
Neon Artistic Lead Practitioner · Other
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