Jacob Russell
Assistant Service Manager at Elite Mercedes
Based in Springfield, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Springfield
Industry
Motor Vehicle Manufacturing
Company size
13
Contact information
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j•••••••@elitemercedes.com
Phone
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Background
About Jacob Russell
Over 13 years of automotive experience in sales management, business development center management, and service department. Experience training new hires including service managers, service advisors and sales representatives for their role. Over 10 years experience using ADP/CDK for various roles along with improving customer satisfaction and retention. Five years experience managing service advisors and technicians, while increasing service department gross profit and total shop hours sold.
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