Verified recordPrimary and Secondary Education

Jacob White

Network Operations Analyst at Edmonton Catholic Schools

Based in Edmonton, Canada

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Seniority

Staff

Department

Information Technology

Location

Edmonton

Industry

Primary and Secondary Education

Company size

1.1K

Contact information

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j•••••••@ecsd.net

Phone

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Background

About Jacob White

Provides network infrastructure and unified communications service and support for the Edmonton Catholic School District. Performs escalated troubleshooting and problem resolution of routing, switching amd collaboration systems on an enterprise-wide network. Configures, deploys and maintains Cisco and HP switches and interconnects end user devices as required. Configures, deploys and troubleshoots Cisco collaboration VoIP solutions and maintains Cisco Unified Call Manager and Cisco Unity Connection systems. Communicates and advises education staff on best practices and procedures for using information technology and applications. Presents complex technical concepts with clarity and comprehension to non-technical staff. Travels daily to multiple sites within Edmonton, managing incident priorities, urgency, and resources.

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