Jacqueline Brooks
Identity & Access Management Specialist at Currently Seeking Opportunities
Based in Memphis, United States
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Seniority
Staff
Department
Information Technology
Location
Memphis
Industry
Graphic Design
Company size
1.7K
Contact information
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j•••••••@soladayolson.com
Phone
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Background
About Jacqueline Brooks
Level 1 Helpdesk with 10+ years of management experience with an emphasis on customer satisfaction, 5+ years providing IT phone support for medium sized to large businesses. Experience diagnosing, troubleshooting and resolving customer hardware and software related issues with professional and friendly service; experience with communicating effectively with technical and non-technical end users. Specialties: A+ Certification Active Directory Windows 95 Windows 98 Stellent Application Windows JDE One World JDE World Window XP Internet CISCO Unity Microsoft Office Hardware Troubleshooting Mission Software Troubleshooting Remedy Application
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