Verified recordSoftware Development

Jacqueline Powers

Quality Assurance Specialist at Microsoft

Based in Mokena, United States

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Seniority

Staff

Department

Other

Location

Mokena

Industry

Software Development

Company size

232K

Contact information

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Email

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j•••••••@news.microsoft.com

Phone

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Background

About Jacqueline Powers

From the very beginning of my career in healthcare, I was drawn to the intersection of patient care, technology, and documentation quality. What started as a passion for medical transcription evolved into a dynamic career spanning medical assistance, chronic care coordination, telehealth operations, and quality assurance. Over the years, I’ve worked in diverse clinical settings—from direct patient care to remote scribing and compliance auditing—each experience reinforcing my belief that accurate, efficient documentation is the foundation of exceptional patient outcomes. Today, as a Quality Assurance Specialist, I lead efforts to enhance medical documentation standards, ensuring providers receive the most precise, compliant, and actionable records possible. Managing a team of remote scribes, I oversee training, performance, and workflow optimization, helping physicians regain valuable time for patient care. My expertise in chronic care management, telehealth coordination, and risk assessment enables me to drive efficiency without compromising on accuracy. I thrive in fast-paced, remote healthcare environments, where technology and human expertise come together to streamline processes and enhance patient engagement. At my core, I believe that healthcare documentation should empower providers, not burden them. My mission is to refine processes, mentor professionals, and leverage technology to ensure seamless, high-quality patient care. As telemedicine continues to shape the future of healthcare, I am eager to collaborate with professionals and organizations who share my vision for innovation and excellence. If you're looking to connect on remote medical assistance, virtual scribe management, or healthcare documentation optimization, let’s start a

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