Jacquelyn Lee

Background

About Jacquelyn Lee

I am a seasoned leader at the intersection of hospitality and healthcare operations. With over a decade of experience managing high-performing teams, improving processes, and driving impactful change, I bring a unique blend of guest-first mindset and data-driven decision making to everything I do. My background spans boutique hotel management and large-scale healthcare operations—from running front office teams in top-rated Kimpton hotels to leading patient-centered services at one of Oregon’s largest medical institutions. I’ve built, optimized, and led teams through critical change, whether it’s streamlining guest placement systems, managing Medicaid lodging reimbursement programs that yielded $1M+ in returns, or implementing new tech platforms to improve service delivery and compliance. What drives me? Elevating both the experience of those we serve and the people I lead. I’m passionate about clear processes, kind leadership, and scalable solutions that make life easier for everyone involved.