Jacques Silva
Engagement Delivery Senior Manager at Salesforce
Based in São Paulo, Brazil
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Seniority
Manager
Department
General Business & Management
Location
São Paulo
Industry
Software Development
Company size
87K
Contact information
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j•••••••@salesforce.com
Phone
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Background
About Jacques Silva
Solid experience in Projec Management, Process Improvement, Business Support, Information Technology and Risk Management, Strong experience in ERP implementation and Support (SAP Solution).* Strong experience as PMO and development of project key indicators.* International experience: Residence of 1.5 year in Germany, 02 months in England, 03 months in Canada, 03 months in Chile and 03 months in Peru. Visit to several other countries in Europe, Asia, US and Latin America.* Strong experience in Multi-disciplinary and complex projects.* Strong knowledge of the Automotive Industry, Food Services, Agrobusiness, Insurance and Consulting, covering the areas of Manufacturing, Materials and Supply chain, Quality, Sales, Engineering, Receiving, Purchasing, Invoicing and Inventory. Integrated vision and applicability of the acquired knowledge in other business activities.* Experience on the Lean Manufacturing and Material process and concepts. Experience in Kanban, Andon, JIT, TPM and Supply Chain.* Implementation of several IT projects based on SAP platform, Mainframe, Client Server, Web and Cloud platforms, involving customized IT solutions, MRP and ERP.* Strong ability to learn new concepts and technologies; facilitate meetings; Manage resources and determine customer requirements.* Strong vision of the client-supplier value chain and strong ability in knowledge management.* Experience in Business Operations Support and SLA – Service Level Agreement.* Experience in managing Third-party contracts and activities.* PMP - PMI and MBA certification.* Solid experience in MS Project.* Fluent English, Advanced Spanish and German.
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