Jacqui Jooste

Background

About Jacqui Jooste

Business leader and corporate professional with 10 years Director level experience and a solid reputation in Operations Management, Customer Service Excellence and enhanced Performance Management. Business turnaround and operating procedures excellence. Operations Director with unsurpassed general management experience, excellent cross functional short term insurance knowledge and outstanding organisational and leadership skills. Strong passion for service culture and key focus is on driving and managing business improvement through the development of people, systems and processes. • Strong ability to rapidly navigate emerging challenges, identify creative and constructive solutions, and quickly gain the trust and respect of team members; detail-oriented with exceptional oral, written, communication and presentation skills. • Demonstrated ability working at all organizational levels and across executive functional areas including operations, legal, finance, and human resources. Recognized for contributing to rapid growth trajectories that require an unfailing ability to adapt and excel in unique and challenging business environments. • Clear vision, mission focus, and strong core values; rapidly adapt to new environments, immediately adding value, and building relationships with key stakeholder groups; passionate about organizational and team development and looks for ways to optimize performance, based on each unique team dynamic and the skills and capabilities of the team members. • Achieved extensive executive level experience working with an international company and a foreign shareholder. Specialties: Leadership, management, communication, service delivery management, organisational culture development, public relations activities, strategic development and implementation, project leader.