Jad Banat
IT Service Desk Technician at Crocs, Inc
Based in Worcester, United States
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Seniority
Staff
Department
Information Technology
Location
Worcester
Industry
Retail Apparel and Fashion
Company size
7.3K
Contact information
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j•••••••@crocs.com
Phone
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Background
About Jad Banat
Graduated with a Bachelor of Business Administration in Management Information Systems at the University of Massachusetts Lowell serving as an IT Service Desk Technician at Crocs, Inc, contributing to seamless IT support for over 250 users, including executives, while managing user accounts in Active Directory and Microsoft Azure to enhance organizational efficiency. At Crocs, collaborated with retail and corporate teams to resolve hardware and software issues across 400+ locations, streamlining operations and ensuring optimal performance. Skilled in ServiceNow, MacOS, and Jamf, with certifications in Computer Basics, Linux, and Python, motivated to foster innovation and efficiency through technical expertise and collaborative problem-solving.
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