Jad Chlala
Customer Success Lead at Xeneta
Based in Hamburg, Germany
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Seniority
Manager
Department
Customer/Client Service
Location
Hamburg
Industry
Technology; Information and Internet
Company size
231
Contact information
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j•••••••@xeneta.com
Phone
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Background
About Jad Chlala
At Xeneta, leadership and customer engagement are the twin pillars of my role. As Lead Customer Success, I have honed my expertise in driving customer satisfaction and loyalty. Collaborating with a dedicated team, we've excelled in fostering sustainable business relationships and optimizing operational workflows. My journey from Customer Success Manager to a senior operational role within a year showcases my commitment to excellence and growth. My proficiency in Microsoft Excel bolsters our team's analytical capabilities, while my multilingual fluency facilitates seamless communication across diverse markets. Upholding the principles of sustainability and global trade, I strive to contribute to both Xeneta's success and the wider industry's progress.
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