Jade Q.

Background

About Jade Q.

Effective and proactive professional with 10+ years of experience in admissions, customer service and sales by utilizing listening and interpersonal communication skills with students and interdepartmental relationships. Ability to be thorough in answering questions and guiding students from enrollment to graduation. Possess strong knowledge and skills using business networks, CRM applications, social media, and operations. Proven track record and consistently achieve monthly targets and team goals; Self-motivated and focused. Recognized for ability to identify key prospects, clients, and vendors, leading to increased revenue potential. Interdepartmental team player to support campus needs with effective oral, written, and online communication skills.KEY SKILLS & ACCOMPLISHMENTS INCLUDE:• Skilled at managing effective teams by transforming infrastructure, recruitment, mentorship, and developing a functional succession planning process.• Developed high volume enrollment strategies to fill candidate pipeline based on market availability, existing internal candidate pool, diversity initiatives with a variety of educational sectors. • Profound knowledge of student development, attrition, retention theories, successful case management methods. • Experienced with compliance, governmental regulatory policies and application of best practices including the Federal Education Rights & Privacy Act (FERPA) and Western Association of Schools & Colleges (WASC).• Expertise with tackling complex situations with prompt resolution while effectively understanding the issues and respecting the interests of students, associates, and suppliers. • Developed marketing literature and materials as part of communication towards admissions recruitment.• Proficiency in management of electronic application system and admissions management process.• Provided mission-based management and strategic organizational improvement.