Jafar Jafarov

Background

About Jafar Jafarov

I have a seven-year background in Incident and Problem Management, having worked with various international IT companies. My focus was on improving their processes to enhance efficiency and effectiveness. Most recently, I worked as a Problem Management Consultant at Danfoss, a global industrial engineering company. In this role, I enjoyed the challenge of enhancing operational processes, ensuring they were more efficient and effective. ITIL 4 MP Certified - Managing Professional | DSV | HVIT | CDS | DPI. My technical experience has been instrumental in achieving desired outcomes and co-creating value with all stakeholders. Throughout my career, I have had the opportunity to work with esteemed organizations such as NTT, Expedia, and NNIT. Competencies: ITIL, ITIL Specialist - CDS (Create, Deliver and Support) and HVIT (High-Velocity IT) certified, Service Management, Problem Management, Incident Management, ITSM, ServiceNow, Remedy, Jira, Tableau, Reports, KPIs, SLA, Excel, Splunk, IaaS, Project Management, Agile, Networking, Cisco, Meraki Dashboards, Azure, Cloud Data, Cloud Networking, Cloud Security, Cloud Services, Cloud Storage, SaaS, PaaS, IaaS.