Jagadish Ds

Background

About Jagadish Ds

Operations | Strategy | Program management | Product Development | Control Tower. Company : OTO capital Key Operation Responsibility -Currently handling 5 Departments (Audit, Post Disbursals, Loan enhancement, Closure and Resale ) and Leading a Team of 30 folks-Pan India Business operations and strategy. Achievements - Been recognized as Best Performer for 3 Quarters. Company : Rupeek fintech pvt ltd. Key Operation Responsibility -Led a team of 11 People in Reverse Gold logistics-Handled Gold Loan transactions in a year-Pan India Reverse Operations. Process Development - 2 Hour slotting mechanism for Doorstep delivery- Enhancing Loan managers efficiency by implementing Performance Score Card- Prepared Standard Operating Procedure for Reverse logistics Operation- Implementation of TAT mechanism to avoid delays during the transactions-Implemented Loan managers Performance Metrics Scorecard which helped in enhancing the performance of Loan Managers in terms of efficiency and quality from 70% to 93%,(Incentive Coverage on an average was 91%-95%)-Proposed Business Push Incentive model which helped in enhancing the New Customer Base and also in reduction of CAC (Customer Acquisition Cost ) by 50 %-Designed Framework for WMS ( Warehouse Management System)-End to End Program Management for Volume Hiring and OPS Business Push-Research on BTL and ATL activity-Automated KYC Gold Loan Approval which helped in reduction of TAT. Achievements- Been recognized as Best Performer for 3 Consecutive Months.