Jai Mohan

Background

About Jai Mohan

Close to 3 decades of experience; keen entrepreneurial stint with honed skills in Risk Management, Account Management as well as Service Delivery. Rich experience in driving programs involving strategy planning, design, resource administration and delivery (onsite/ offshore). Track record of leading cross-functional teams to accomplish successful delivery of operational excellence, productivity and profitability. Providing Technology Service Solutions & Strategy Consulting including Internal Operations for internal & external customers. Keen business acumen coupled with in-depth knowledge of methodologies, risk management & efficient account management abilities. Catalyst of Change with zeal to drive Visions into Reality: Accomplished Leader with talent in directing cross- functional teams and enabling knowledge sharing amongst; problem-solver with strong negotiation, analytical and team-building skills. Business Continuity Planning/ Relationship Management (Client/ Team/ Mgmt.) 2. Program Management/ Service Delivery 3. Technology Transformation /Capacity Management/ Business Consulting 4. Operational Excellence & Management • Building the Cloud management, AI, DW/BI, testing competency from scratch; steered P&L operations for over $300M with YOY growth of 20 -25% and bottom line contribution increase of ~5- 8% YOY • Delivered large-scale, complex programs with a focus on technology transformation; collaborated with leadership teams to evaluate technology challenge; significant role in executing more than 15 multimillion-dollar Fixed price contracts in domains e.g. Content management, Transportation, manufacturing and Telecom • Executing multiple initiatives such as Hire Train deploy, Mentor program, Building inhouse training platform, Leading learning & development program and certification program; successfully built an in-house Business excellence team • Proven talent in directing & coordinating with global cross-functional teams & enabling knowledge-transfer amongst them • Administered operations and ensured delivery excellence, innovation, productivity and process improvement; involved in planning & scheduling, resource allocation while providing technical direction & ensuring compliance with quality standards • Rolled out performance metrics reporting, implemented improvement plans & enhanced operational efficiency; steered consistent, high quality deliveries from offshore development facility resulting in client satisfaction