Jaimee Johnson

Background

About Jaimee Johnson

I am a detail oriented, people focused professional with over 15 years’ experience in customer service, business administration, and compliance roles across financial, engineering and government sectors. I bring strong stakeholder engagement skills, a track record of managing confidential information, and a commitment to delivering thoughtful, solution-focused outcomes. I am experienced in dispute resolution, contract compliance, and quality assurance and am confident in digital systems and continuous improvement. I am currently studying part-time towards a Bachelor of Commerce through Massey University whilst working Full Time, complimenting my experience in the finance sector and project work. Originally from Dunedin, I am enjoying being involved in the Marlborough community after moving here following 11 years in Melbourne, Australia. Getting involved in local community initiatives and outdoors in the stunning Marlborough Sounds. Key SkillsCustomer Service & Relationship Building: Proven ability to build trust with diverse stakeholders. Experienced in dispute resolution at Ombudsman and tribunal levels.Administrative & Executive Support: Skilled in document control, contract management, diary coordination, and executive support. Experienced in confidential material handling and process streamlining.Project Coordination & Delivery: Effective in scheduling, resource coordination, stakeholder communication, and delivering to tight deadlines.Contract Administration & Compliance: Well-versed in tracking deliverables, maintaining documentation, and ensuring compliance with legal and regulatory frameworks.Quality Assurance & Risk Management: Experience conducting audits and identifying non-compliance across regulated sectors. Skilled in mitigating operational risk.Continuous Improvement & Business Process Optimisation: Led or supported process improvements in public and private sectors using feedback, data, and service reviews to guide change.Data Analysis & Reporting: Adept in tracking and presenting KPIs and extracting actionable insights from data.Digital Literacy: Proficient in Office 365, SharePoint, Salesforce, and various financial/project systems. Quick to learn new tools and tech.