Jaison Pradeep Kumar

Background

About Jaison Pradeep Kumar

10 years of experience in Software Quality Assurance with strong expertise in Salesforce Testing, Administration, and Development, along with tools like JIRA for issue tracking, GitHub for source code management, and basic knowledge of Jenkins for CI/CD in Agile project environments. Salesforce QA • Specialized in end-to-end testing of Sales and Service Cloud functionalities, including Flows, validation rules, approval processes, and integrations. • Proficient in creating detailed test plans, designing and executing test cases for functional, regression, UAT, and performance testing. • Skilled in manual testing and automation testing using Selenium (Java) for web applications and REST Assured for API testing. • Familiar with TestNG and BDD frameworks for structured and scalable test automation. • Collaborated with cross-functional teams in Agile environments, participating in sprint planning, defect triaging, and user story validation. • Verified data integrity and system behavior post-deployment through smoke testing and defect tracking using JIRA. • Worked with Microsoft SQL Server Management Studio for backend validation and test data creation. Salesforce Administration • Configured and managed users, roles, profiles, permission sets, workflows, validation rules, reports, dashboards, and custom objects. • Standardized system configurations, managed licenses, and enforced security controls through role hierarchy and sharing rules. • Developed and maintained custom metadata, record types, and page layouts to align with business process requirements. • Salesforce Development: Strong command of Apex programming, building custom classes, triggers, and reusable logic using SOQL/SOSL. • Implemented Copado for deployment, version control, and continuous integration across Salesforce environments. • Led data management activities such as mass inserts/upserts, deduplication, and data migration using tools like Data Loader and Excel.