Jaity R.
Application Development Senior Analyst (Itsm Lead) at Accenture
Based in Gurgaon, India
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Seniority
Other
Department
Other
Location
Gurgaon
Industry
Business Consulting and Services
Company size
656K
Contact information
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j•••••••@accenture.com
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Background
About Jaity R.
Experienced ServiceNow Professional with over 14 years in ITSM, specializing in Incident, Change, Problem, Event Management, and CMDB. Strong expertise in Service Catalog, Workflow automation, and Flow Designer, with a proven record of driving process improvements, ensuring platform stability, and supporting business objectives. Skilled in stakeholder coordination, clear documentation, and delivering effective end-to-end ITSM solutions across global organizations.
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