Jake Adams
Support Engineer Ii at First Due
Based in Port Orchard, United States
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Seniority
Staff
Department
Information Technology
Location
Port Orchard
Industry
Software Development
Company size
459
Contact information
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j•••••••@firstdue.com
Phone
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Background
About Jake Adams
I have over 10 years of experience in multi-tier support, process development, project management, technical writing, and leadership within the Cloud Services industry. My career path started me in an entry-level technical support role, where I was quickly promoted into a Technical Account Manager position, and then moved over to software engineering before becoming a Product Owner. This has a me allowed me to develop a hands-on and organic understanding of customer needs and usability with software products and services, which gives me unique perspective and insight into how best to develop them.
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