Jake Burke

Background

About Jake Burke

I am a sales representative with 3+ years of working experience in the San Diego electronics industry. Recognized for demonstrating a natural aptitude for business supervision solutions, as well as for creating innovative copywriting and client services programs with a corporate presence, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points and transferrable skills include customer service and satisfaction initiatives, operations management and issue resolution, copywriting, arts and theater, financial services, and instructional programs. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and negotiation skills, business acumen, systems analysis, and resource management to support efficiency and maximum returns. Most recently, I fulfilled the duties of Customer Service Representative with TTI. In this capacity, I assisted customers with inquiries, ensured order delivery accuracy, and provided issue resolution. I also processed order confirmation files with a focus on quality and accuracy; this resulted in low sales errors and high-quality standards for meeting customer delivery requirements. In addition, I liaised with senior leadership and departmental teams to ensure the company’s support structure was driving the business forward with minimal expenditures. Colleagues describe me as a passionate, hardworking and resourceful client services representative and business supervisor who can be relied on to offer superior solutions that deliver profitable results on time and under budget.