Jake Chervitz

Background

About Jake Chervitz

I am a trusted, dependable, and ambitious OPERATIONS MANAGER with hands-on experience leading large teams to perform efficient warehouse operations. In my first job out of college, I drove productivity on a daily basis through innovative process improvements and strong leadership skills. My efforts took our site from 23rd to 12th most efficient inbound process team in the global company in under a year. Within my facility, I led the most efficient inbound process shift, with a 95% productivity rate. I excel in driving standards by motivating, mentoring, and holding team members to the highest levels of performance. For the last year, I led the inbound operations at an Amazon Fulfillment Center of 100-150 hourly associates. I took a lead role in strategic planning and forecasting operational flow, while appraising performance with rewards and disciplining employees who fell short of safety, quality, and performance criteria. ABOUT ME: »» EFFECTIVE COMMUNICATOR who drives strategic decisions across department and organization. »» EFFICIENT PROBLEM SOLVER who works best in fast-paced environments, overseeing many moving parts, problem solving and streamlining along the way. »» PROVEN SUCCESS in handling employee questions and concerns, following up, and establishing a positive work environment. »» HIGHLY ANALYTICAL, creating process improvements through employee feedback, data analysis, and strategic planning. WHAT I DO: »» DRIVE EFFICIENCY by effectively communicating, managing, and prioritizing workload. »» BUILD RELATIONSHIPS of trust by making personal connections, promoting open lines of communication, and honoring commitments. »» ENSURE SAFETY, productivity, and quality work through vigilant monitoring and consistent adherence to high standards. I earned the trust of my employees by being honest. When I didn’t have the answer to their questions, I said so. And more importantly, I followed up. I enjoy identifying and solving problems. I earned the respect of my employees by getting in and doing the work with them, demonstrating that no role is too small or too big; rather, each is a crucial part of the company puzzle. I earned the highest connection ratings of inbound shift managers from 600-700 associates. CORE COMPETENCIES Leadership | Logistics | Data Analysis | Systems Planning | Public Speaking Strategic Planning | Forecasting | Operational Flow | Interpersonal Skills | Detail-Oriented Process Improvements | Employee Development | Problem Solving | Communication