Jake Lines
Customer Relations Manager at Caring Homes Group
Based in Cheltenham, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Cheltenham
Industry
Hospitals and Health Care
Company size
812
Contact information
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j•••••••@caringhomes.org
Phone
5 credits+44 ••• •••• ••••
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Background
About Jake Lines
As a Customer Relations Manager at Caring Homes Group, I lead the generation of new business relationships and referrals, increasing the local community database and the occupancy rate of our care homes. I also manage the enquiry process, delivering first-class customer service and ensuring a smooth transition for prospective residents and their families. With a BSc degree in Sports Development and Coaching from the University of Gloucestershire, I have a strong background in relationship building, communication, and teamwork. I have applied these skills to my previous roles as a Multi Site Customer Relations Advisor and a Customer Relationship Advisor at Caring Homes Group, as well as a Nordic Recruitment Consultant at ITR Partners. My goal is to contribute to the quality of life and well-being of our residents and their loved ones, by providing them with the best care and support possible.
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