Jake Royal
Client Success Manager at Alternative Claims Management Acm
Based in North Wilkesboro, United States
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Seniority
Staff
Department
Customer/Client Service
Location
North Wilkesboro
Industry
Insurance
Company size
72
Contact information
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j•••••••@altclaim.com
Phone
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Background
About Jake Royal
As a Client Success Manager at Alternative Claims Management (ACM), I leverage my strong communication and problem-solving skills to ensure customer satisfaction and retention. With over two years of experience in this role, I have successfully managed multiple client accounts, resolving issues promptly and efficiently. Prior to joining ACM, I worked as an Automotive Service Advisor at McNeill Nissan for three and a half years, where I honed my customer service and technical skills. I am passionate about delivering exceptional service and building long-term relationships with clients. I am also proficient in Microsoft Office and 10 Key, which enable me to manage data and perform calculations accurately. My goal is to continue growing and learning in the field of client success, and to contribute to the success of ACM and its clients.
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