Jakob Ledbetter

Background

About Jakob Ledbetter

A seasoned IT leader with a distinguished seven-year military career, possessing a proven track record in managing and optimizing complex network infrastructure and IT operations. Adept at leading and motivating high-performance teams to deliver mission-critical IT solutions within demanding, fast-paced environments. Demonstrated success in project management, with a focus on driving operational efficiency, enhancing service delivery, and mitigating risks. Possessing a deep understanding of ITIL frameworks, I excel in service management, incident response, and problem resolution. Skilled in leveraging technology to drive business objectives and achieve measurable outcomes.Proven ability to optimize IT operations through process improvement, automation, and resource allocation. Possessing a strong foundation in cybersecurity, risk management, and compliance, with experience in CMMC assessment and Google Workspace security. Adept at building and maintaining strong stakeholder relationships, effectively communicating complex technical information to both technical and non-technical audiences.With a strong emphasis on end-user experience, I have successfully managed and deployed mobile devices utilizing Apple Business Manager and Microsoft Intune, ensuring secure and compliant device management. As a SharePoint Administrator, I have optimized collaboration and information sharing through effective site management and migration. Seeking a challenging role to apply my leadership and technical expertise to drive innovation and deliver exceptional business value.I hold the CompTIA Security+ certification, which demonstrates my expertise in information security. I am also pursuing a Bachelor of Science in Information Technology from Park University, with an expected graduation date in Summer of 2025. Looking ahead, I am excited to leverage my extensive military and IT experience to drive innovation and efficiency in the private sector.