James Akor
Customer Service Agent at Transcorp Hilton Abuja
Based in Abuja, Nigeria
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Seniority
Staff
Department
Customer/Client Service
Location
Abuja
Industry
Hospitality
Company size
934
Contact information
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j•••••••@www3.hilton.com
Phone
5 credits+234 ••• •••• ••••
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Background
About James Akor
Customer-focused professional with 3+ years of experience in hospitality customer service and growing expertise in IT support and cybersecurity. Known for resolving issues quickly, building customer loyalty, and translating technical jargon into human language. Currently pursuing an MSc in Cybersecurity & Digital Forensics, with hands-on experience in system troubleshooting, threat identification, and digital awareness training. I'm looking to transition into a tech-enabled support role, remote or hybrid, where I can merge my people skills and technical abilities to solve problems and improve user experience.
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