James Armstrong
Director, Transformation Lead & Business Process Owner at Philips
Based in Amsterdam, Netherlands
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Seniority
Director
Department
Operations
Location
Amsterdam
Industry
Hospitals and Health Care
Company size
71K
Contact information
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j•••••••@philips.com
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Background
About James Armstrong
I help global life sciences and healthcare organizations build future-ready capabilities and deliver transformation at scale. With over 15 years of experience in strategy, transformation, and analytics leadership, I have successfully driven cross-functional programs that embed sustainable change, improve performance, and unlock measurable business value. At Philips, I directed global transformations spanning advanced analytics, content operations, governance design, and vendor delivery, leading multi-disciplinary teams and partnering with senior executives to deliver lasting impact. My work has- Reduced operational costs by 23% while creating over €94M in annual value through implementation of a groundbreaking analytics CoE- Delivered +30% speed-to-market and mitigated compliance risks through a global content strategy transformation- Scaled commercial capabilities that doubled revenue from ~€200M to over €400M during my tenure I am passionate about shaping strategy roadmaps, designing capabilities, and strengthening transformation strategy through processes, playbooks, governance frameworks, and change management best practices. Trusted by senior leaders as an advisor and execution partner, I thrive on turning complex challenges into measurable results. I am now focused on opportunities where I can bring together transformation leadership, governance, and capability building to drive meaningful impact in pharma and life sciences.
Decision-makers
Other people at Philips
- RPStaff
Rein Philips
Lawyer Partner at Philips & Philips · Other
- OHOther
Olivia H.
Head of Internal Audit, Businesses and Markets · Other
- JBOther
Jeffrey Bergeron
Life Solutions Program Manager · Other
- ENStaff
Estellah Ngandwe
Order Management Specialist · Operations
- DWDirector
Dean Walker
Director of Finance · Finance & Accounting
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