James Baca

Background

About James Baca

Experienced Columnist, Freelance Writer, and Media Host With over 13 years of experience in the banking industry, I have excelled in sales, customer service, customer experience, management, and leadership roles. My diverse background in media includes regular column contributions, freelance article writing, and successful podcast hosting, initially focusing on retail banking and now extending to college sports. I am adept at networking, communication, and storytelling, consistently delivering engaging content to my audience. As the author of 9 published books spanning various subjects such as customer experience, problem-solving, storytelling, and ethics, I bring a wealth of knowledge and insight to my writing and media endeavors. I am a seasoned professional with a proven track record in banking and media, skilled in sales, management, customer service, media program hosting, direct sales, teamwork, and leadership. I hold a degree from Eastern New Mexico University, further reinforcing my expertise and commitment to excellence.