James Baker

Background

About James Baker

OBJECTIVE A permanent technical position based in Melbourne in Telecoms, I.T. or a related industry. Specific roles of interest will be technical co-ordination, network upgrade & integration, process analysis & design, software design & verification, troubleshooting, tool development or technical writing. The preferred organisation will be one which values precision, flexibility and professionalism. SUMMARY Over 24 years experience in the Telecoms industry with experience in system upgrades, network integration and configuration, technical co-ordination, technical support, software design, test and troubleshooting, and technical writing. KEY STRENGTHS Known and respected throughout Ericsson globally as a motivated high achiever. Very flexible and adaptable with a positive, professional attitude. Works well in a team and am able to maintain good working relationships with colleagues and customers. A quick learner and very adaptable. Strong focus on quality, innovation and process efficiency. Technical skills include thorough knowledge of Telecoms network architecture, strong software design & troubleshooting skills in high level and assembly language, extensive experience in network upgrades, integration and configuration, design and development of software tools, self taught skills in programming languages Perl, PHP & HTML. Excellent spoken and written English and the ability to write clear, concise documents and reports, both technical and non-technical. Experience in giving presentations and running workshops for internal & customer audiences at all throughout the organisation. High proficiency in MS office applications. Specialties: System upgrades, Technical co-ordination, Technical support, Software design, test and Troubleshooting, Tool development, technical writing