James Brock

Background

About James Brock

I bring nearly two decades of experience bridging public safety operations and technology, with a background that spans military service, sworn law enforcement, investigations, and technology leadership. After beginning my career in the U.S. Air Force, I spent 18 years with the Lee’s Summit Police Department, serving as a patrol officer, detective, and later in progressive technology leadership roles. Along the way, I became deeply involved in implementing and managing critical public safety systems, building programs such as UAV operations, leading CAD and RMS implementations, supporting Real-Time Information Center development, and helping agencies adopt technology in ways that actually work in the field.Today, as a Solutions Engineer at Intterra, I work alongside fire, law enforcement, and emergency management agencies to implement common operating platforms that support both daily operations and critical incidents. My focus is on practical, scalable solutions that respect real-world workflows, governance, and information-sharing boundaries. Having lived on both sides of the table as an operator and a technology leader, I bring a grounded perspective centered on operational reality, thoughtful implementation, and helping agencies use technology to improve situational awareness, coordination, and decision-making.