Seniority
Manager
Department
Other
Location
Jordan Station
Industry
Banking
Company size
96K
Contact information
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j•••••••@rbc.com
Phone
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Background
About James Capitain
Through my range of experience within business and technology teams, I have built expert proficiency in a vast range of hardware and software applications. I have most recently been involved in the implementation of Digital Cheque Processing solutions within the bank and the efforts of my team ensure swift escalation and resolution of any production incidents. Key Skills: • Process design and optimization • Risk mitigation mindset • Analytical thinking and attention to detail • Sense of urgency and ability to thrive under pressure • Proven ability to achieve through influence • Ability to lead other and drive cross-functional collaboration • Highly adaptable, motivated and independent • Clear, concise and jargon-free communication • Balanced experience, spanning business and technical environments Application Proficiency: • ServiceNow • FTM4C (Financial Transaction Management for Cheques) • JIRA & Confluence
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