James Cave
IT Manager at Acme Paper And Supply Company
Based in Halethorpe, United States
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Seniority
Manager
Department
Information Technology
Location
Halethorpe
Industry
Business Supplies and Equipment
Company size
158
Contact information
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j•••••••@acmepaper.com
Phone
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Background
About James Cave
An accomplished Technical Support leader, with expertise in supporting complex enterprise environments backed with over 20 years of experience. Firmly believe in getting people back online and back on schedule. Committed to timely resolution of IT issues that impact business objectives. Specialties: ·Proven analytical approach to issue resolution ·Development of SLAs (Service Level Agreements) ·Procedure Development and Implementation ·Knowledge base Development ·Strong trouble-shooting skills ·Excellent Communications skills ·Building “Solution Teams” for handling complex issues.
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