James Chang

Background

About James Chang

Seasoned leader with over 20 years of distinguished experience in Strategic Sourcing, Procurement, Facilities, Vendor Management, and Supply Chain Optimization. Renowned for a dynamic leadership style, innovative problem-solving abilities, and a strategic mindset that consistently challenges the status quo to drive efficiency and cost reduction. Proven track record of delivering exceptional results through the development of winning products, programs, and strategic alliances with key partners. In previous roles, I led strategic sourcing initiatives across SaaS, Infrastructure, Hardware, Software, Cloud, Data Center, and Professional Services at Cisco, Cornerstone OnDemand, and now at Symetra. Successfully created and executed industry-leading sourcing strategies that enhanced pricing models, drove substantial cost savings, and supported the company’s ambitious growth targets, including achieving a $1 billion revenue milestone. At Cisco, I spearheaded ODM/JDM sourcing strategies and managed both EMS and JDM for the Enterprise Networking Group, SMB, Telepresence, and Emerging Technology segments. Managed a combined annual revenue of over $7 billion (~10% of Cisco’s total revenue) and $1.1 billion in spend (~20% of Cisco’s total spend). Leveraged deep expertise in business-specific sourcing strategies and best practices to generate significant savings and establish seamless, strategic vendor alignments. An expert in Change Management and M&A Integration Management, I am dedicated to fostering a mature procurement environment that aligns with organizational goals, supports rapid growth, and ensures optimal smart spending.