James Cheng

Background

About James Cheng

Hey there, I’m James, from Inland Revenue, Aotearoa pride, and ServiceNow crew. I keep the platform smooth, patches in place, Upgrades, enhancements, I run that race. Forms and workflows, scoped app dream, I build it fast with a lean Dev team. I don’t just fix, I innovate, Streamline flows, eliminate the wait. If there’s a glitch, I’m on the scene, Configuration king, in code so clean. I talk to users, hear their pain, Turn their chaos into extra gain. Let the users cheer, they know my name When it’s ServiceNow, I’m in the game. No matter the module — ITSM’s tight, HAM, HRSD, make it right. Secure, compliant, slick and proud, Inland Revenue stands out in the crowd. I got that ServiceNow flow. Making workflows glow. Platform power, watch it grow. In Aotearoa, we steal the show! From config wizard to dev pro They call me admin, dev, and guide, With governance and best practice on my side. I’m the one who gets things done, Keeping IR running smooth as one.