James Dawe

Background

About James Dawe

I am a seasoned professional with 23+ years of team leadership, sales, customer service, and operations experience. Recognized for demonstrating a natural aptitude for strategic planning and process improvement, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational output with minimal resource expenditures. Professional focal points include client education, scheduling, payment processing, task delegation, employee training, and performance assessment. Delivering superior administration on the latter areas of expertise requires utilization of effective communication, problem solving, and organizational skills. Currently, I am a Sales/Customer Service Representative with Pyramyd Air, as well as a Dispatcher/Customer Service Representative with Thomas Limousine. With a focus on driving operational efficiency and customer satisfaction, I continually mitigate problems and identify opportunities to enhance the customer experience. I am also entrusted with building and managing top-performing teams. Colleagues describe me as a progressive, driven, down-to-earth, analytical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget. I am pursuing new opportunities and can be reached through this profile, or by phone at: 330-612-4694