James Dunn

Background

About James Dunn

Customer Success Executive who helps clients strategize and implement their transformation journeys. My business and technology experience accelerate delivery of innovative solutions and enable clients to realize modernization benefits while evolving into more agile, responsive, customer-centric enterprises. Enable large, globally diverse teams with clear vision, effective communication, proper planning, process rigor, and transparent execution to enable team, client, product, and business success. Empathetic team leader who partners with clients to drive value through delivery quality. Seasoned professional with 20 years of experience designing, developing, and implementing transformational enterprise digital platforms for the financial services industry. Approach has resulted in a record of achievement delivering value-added client solutions and outcomes. Core Competencies:+ Customer Success + User Centered Design and Development + Experience Design + Product Management + Service Design + Analytics & Reporting + Cloud Native Application Development + Cloud Native Application Modernization + Cloud Technology + Modern DevOps CI/CD + Agile Methodology + PaaS / FaaS + Technical Architecture + APIs and Microservices + Testing Automation + Process Improvement + Digital Practice Leader + Practice Learning Champion + Practice Quality Lead