James Durfee

Background

About James Durfee

Enthusiastic and highly motivated Professional who excels at driving continuous improvement in supply chain functions, cost savings to streamline distribution, and logistics resource planning processes. • Background spanning multi-modal logistics sourcing for transportation and warehousing, centralized logistics operations management in domestic and international environments. Heavily involved in data analysis to support supply chain activities for network reviews, transportation productivity and workflow efficiency. Have led many logistics improvement projects in support of multiple SBU’s service requirements focused on POI and traditional KPI’s to properly balance the cost and service equation. • Identified areas of improvement and drove KPI’s around OTD, CPT and Excess Freight Spend. • Worked to achieve logistics spend reductions of +$6MM, OTD of over 96% and Match- Pay accuracy of +96% by leading productivity projects and driving results-based metrics using a collaborative team approach. Led teams of cross-functional business partners to effectively create and implement the Centralized Logistics Operations SLA’s at 3 different companies in both Manufacturing and Retail environments using in-sourced and out-sourced providers. • Collaborated with key business functions to build a useable/repeatable Supply Demand process. • Teamed with business units to establish trade-offs for customer service, EBIT and cash flow all the while maximizing sustainable productivity gains. Coached team members to identify possible solutions, evaluate alternative courses of action and facilitate process to resolve differing views and positions. • Led team in handling various competing customer issues with a strong focus on timely resolution and cross-collaboration to achieve results. • Recognized as a strong facilitator and team builder, which led to leadership roles at the Sr. Manager, Director and VP levels.