James Eison

Background

About James Eison

A well rounded and highly qualified, Officer at a $239 million dollar financial Institution; with more than a decade of experience in the fast-paced customer-driven environment of community banking. Able to connect with and address customer concerns by utilizing creative abilities to quickly identify the problem and communicate an acceptable solution. Possesses the innate ability to adequately explain company products and stimulate interest among clientele. A hard working team player, willing to engage in tasks outside job description to assure project completion in a timely manner. Strives to connect with teammates across all departments to instill company pride and a strong work ethic, always utilizing leadership by example regardless of failure or success. Driven by strong work ethic to exceed all expectations. Specialties: Customer Contact and Retention, Complaint research and Resolution, Debit Card Fraud Investigation, Overdraft Management, Product Design and Implementation, Project Management, Core Conversion, Branch Acquisition, IT Maintenance, Vendor Relations, Policy/Procedure Creation and Review