James Friscia
VP - Sr Client Services Rep at Bank Of America Merrill Lynch
Based in Hillsborough, United States
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Seniority
Vp
Department
Customer/Client Service
Location
Hillsborough
Industry
Financial Services
Company size
16K
Contact information
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j•••••••@bofaml.com
Phone
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Background
About James Friscia
Financial services leader with extensive experience managing global teams in a COO/CAO capacity across diverse functions and teams. Certified Six Sigma Black Belt and Project & Deployment Champion with strong communication, relationship management and project management skills. Fosters an environment of improving the client experience and delivering process improvement enhancements by utilizing superior problem solving skills and exceptional leadership in formulating effective initiatives that drive organizations toward success. Experiences / skills include: • Business Management • Strategy & Execution Plan Development • Process Improvement & Re-engineering • Global Team Management • Employee development programs • Client service • Management & Risk metrics • Communications & Public Speaking • Location strategy & Outsourcing • Recruiting & Training
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