James Fryer

Background

About James Fryer

Experienced Business Development & Relationship Manager. Strong track record in developing the Martindales client portfolio - leading many successful new business tender projects and maintaining & growing existing client relationships. Also delivering positive impact on the business and its customers through quality improvement, training, customer care and marketing initiatives. Martindales Limited is a leading provider of glazing validation, repair & replacement services to the insurance industry, with a reputation for innovation, customer service & cost control. Working closely with customers to understand needs and deliver innovative solutions to meet them, focusing on high quality customer service and continuous improvement. Previously with RSA for 23 years, latterly in Relationship & Key Account Management roles, developing a number of high profile personal lines insurance affinity partnerships in the financial services sector. Specialties: Relationship Management; Claims Management; Project & Change Management; Business Development; New Business Bids; Supplier Management; Data Protection; GDPR Former Trustee/Board member at Great Heights Academy Trust, Greetland, Halifax.