James Gallagher
Configuration Coordinator at Commonwealth Bank
Based in Sydney, Australia
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Seniority
Staff
Department
Supply Chain & Logistics
Location
Sydney
Industry
Financial Services
Company size
47K
Contact information
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j•••••••@commbank.com.au
Phone
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Background
About James Gallagher
As part of the Configuration Management team I am responsible for realigning and managing the lifecycle of the CMDB. Formely an Operations Delivery Lead governing the integration of applications and services to the IT Service Desk. Previous to that a Team Leader and Senior Operations Analyst with extensive experience working in leading Financial Services and multinational IT outsourcing companies. I assist Projects, Service Owners/Managers, Delivery Owners and Configuration staff to ensure adherence to CBA IT Configuration Management policies, processes, and procedures; integration of new, and updates for existing Bank Services and applications into the controlled operational environment. Also currently hold NV1 (ex-Highly Protected) Federal Government security clearance, valid to 26/06/2017. ITIL Foundations (v3) certified.
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