James Galligan

Background

About James Galligan

Senior mortgage professional with unique experience ranging from front-end loan origination and processing, to back office operations, secondary marketing and servicing, in both retail and wholesale. Managed staff of 2-25, with 3 team leads and loan volume of 500+/mo. Dedicated client/project manager to very large clients with 10K -100K loan portfolios. Strengths: Creating elegant processes, data analytics & metrics, cross team/specialty communication, business systems analysis, project management and adaptability. Culture fit: Companies or groups that are striving to get to the next level; with a little bit of chaos and a lot of discovery. At my best: In high volume environments; developing the individuals of my team; when processes & systems are clunky and inefficient and I can fix them. Fluent in: Speaking the languages and shorthand of the business – developer, loan origination, processing, servicing, audit and compliance – and communicating/translating them so everyone understands in the same way. SME in: End-to-end mortgage processing systems and platforms and technology. Philosophy: Lead from the middle: give credit to the team, train from the front, develop from the back; protect & defend and own the decisions & consequences. Core Competencies Customer Account Management Project Management P&L, Budget Management Vendor Relations Team Leadership & Development Loan Origination & Processing Process Redesign Contract Negotiation Secondary Market Execution Business Systems Analysis Software Integration JIRA, Dexma, Mortgagebot DU & LP QA / UAT, Go-Live Reporting & Metrics What drives me: The energy of the team, bottom line growth, and tell me it can’t be done. Bring. It. On.