James Good
Information Technology Help Desk Manager at Eisai Us
Based in Exton, United States
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Seniority
Manager
Department
Information Technology
Location
Exton
Industry
Pharmaceutical Manufacturing
Company size
2.8K
Contact information
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j•••••••@eisai.com
Phone
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Background
About James Good
For over 30 years I've been working in tech support. My early background in hardware repair led to more recent positions in second level end user support and overall IT Management. I'm a logical thinker and enjoy troubleshooting problems and finding solutions. I can work with vendors and suppliers to find the right products at the best price. I have experience with MS Windows 7/8/10, Microsoft 365, MS Teams, MS Office apps, MS Server 2019/12/08, and related technologies. I have managed the entire IT stack for 2 small biotech companies including laptops, servers, printers, Active Directory accounts, shared areas, email, cell phones, network switches, firewalls, phone systems, and UPS units. Currently, I'm managing the help desk for a site with about 170 clients at a mid-size pharma company.
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