James Gordon

Background

About James Gordon

With 7 years of KYC experience, I have been driving scalable product solutions in global FinTech from its early start up days through to its scale up phase. Combining leadership skills with technical expertise, I collaborate across functions to build compliant, user friendly, and efficient experiences for both customers and operational teams. A natural problem solver, I excel at bridging the gap between product, compliance, and operations, to build robust controls and processes that reduce customer and agent touchpoints, enable instant automated verification, and optimise agent efficiency. My in depth knowledge, combined with experience of both hands-on technical work and strategic leadership, enables me to zoom out and prioritise key initiatives, act as a consultant to multiple teams, and to get stuck in with analysing, designing, and building innovative solutions.