James Heine

Background

About James Heine

James has over 14 years of IT product and service delivery experience, with 10 in Japan and another 4 in Kenya, and is now based in Geneva, Switzerland. With roles blending Product Management, Business Analysis and Systems Analysis, he is competent in researching, analyzing and managing the facets of customer demands, operations, the market environment and responses to market issues affecting the strategic fit of projects and processes as well as digital communications. With a background in management information systems and management experience in the online advertising and web development industry, he helps identify and deliver customer oriented solutions. James holds an MBA, and is an advanced IT user, with experience in LAMP stack, XML, Python, R, and UI scripts (JavaScript, CSS3, HTML5). He is a keen multi-sport enthusiast with interest in half-marathons and triathlons of various distances (Sprint, Olympic, and Half-Ironman). He is a native speaker of English, fluent in Japanese, and is learning both German (A2) and French (A2). Specialties: Product marketing, business analysis, market analysis, data analysis, business process analysis, online communications tools, UX and usability, project management, service definition, technical and business documentation, technical training and knowledge management.