James Hicks
Director of Software Operations at Bruin
Based in United States
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Seniority
Director
Department
Information Technology
Location
United States
Industry
Software Development
Company size
33
Contact information
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j•••••••@bruin.com
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Background
About James Hicks
James is a hardworking individual with a track record of leadership and creativity. He possesses excellent critical thinking and problem-solving skills, allowing him to succeed in his professional career. James works for Bruin Group LLC where he leads the software design and implementation of the company's Bruin Software as a Service (SaaS) Telecommunications Expense Management (TEM) application. As a result of his access to and work with government data in this role, James is an authorized General Services Administration (GSA) Contractor (Contract No. GS00Q17NSD3007) and has been granted Homeland Security Presidential Directive 12 (HSPD-12) Suitability as well as Public Trust - Sensitivity Level 6 from the Office of Personnel Management (OPM)- Facilities, Security & Emergency Management (FSEM).Skills:• Architecture Expertise: RESTful Web Services (C#, JSON), Microservices (.NET.NET Core), Containerization (Kubernetes, Docker), Event-Driven Architecture (Kafka, RabbitMQ), Background Task Processing (Flink, Hangfire), Identity Management (OAuth, SAML, SSO)• Business Intelligence: Power BI, Tableau, Superset, SSRS• Data Management: SQL (SQL Server, Snowflake, Iceberg, Trino), NoSQL (Redis, Solr), ETL (SSIS)• Development Tools: Jira, Confluence, Visual Studio, GitHub, CI/CD (TeamCity, Octopus Deploy)• Monitoring and Observability: Splunk, Grafana, Prometheus, AppDynamics
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