James Hickson

Background

About James Hickson

Currently serving as the Global Lab User Experience Leader at PerkinElmer, I bring over 20 years of experience in scientific service provision and contract research. My role emphasizes empowering multidisciplinary teams to deliver tailored support to customer scientists across UK and US sites. With expertise in change management and project management, I focus on implementing innovative programs, fostering team growth, and aligning services with evolving customer needs. Dedicated to advancing high-quality scientific support, I champion employee development and career advancement opportunities while promoting our team's impact to expand service models. My mission centres on continuous improvement and collaboration to meet organizational goals, ensuring efficient resource utilization and exceptional customer satisfaction. Away from work I like to discover the countryside through walking and cycling and challenge myself with golf. I am a keen cook and baker and enjoy watching rugby.