James Hs Chong

Background

About James Hs Chong

Experienced IT professional with many years of industrial exposure in leading fast paced IT Operations and Call Centre Operations. Demonstrated managerial responsibility for a team of global analysts to address corporate IT application issues and provide first level resolutions. Ability to plan annual budgets as well as complete the entire recruitment and training process to build effective team. Capable of implementing cybersecurity controls within the organization to enhance protection against cyber threats. Customer focused with strong skills in providing efficient, high-quality service and outstanding interpersonal skills with an emphasis on building and maintaining strong relationships with customers. I am eager to contribute to the Australian IT and Customer Service Industry.