James Job

Background

About James Job

Career track record of over 25 years imparting vision/focus to key operations with renowned multinational manufacturing and service industries. Recipient of coveted awards and titles scaling the career ladder in senior and responsible positions. Leader for start-up turnaround and high growth business in the Indian and global scenario. Distinction of spearheading large projects/operations across multiple geographies. Proven strengths in market/competitive analysis business development budgeting and profitability improvement. Unique acumen in manpower planning and sourcing personnel with distinctive skills. Pioneer venturing into virgin territories that met with best results. Customer-focused drive providing quality deliverables meeting time and statutory adherences. Expertise of setting-up processes and systems for better information flow. Powerful source striking the right chord with customers channel partners suppliers and Government agencies. Cost-conscious. Change agent guiding and nurturing teams members towards customer-service-par-excellence. Specialties: Business strategy call center cost control counseling credit crm customer relations customer service data management delivery email general management human resources insurance management market analysis marketing mentoring performance analysis personnel process engineering profit program management quality recruiting rendering reports sales sla staff development strategic marketing telecommunications Recruitment Transformation